Service is part of
the file.
Warranty service for instruments we sold routes back to the maker through us. Out-of-warranty repair routes to a named approved technician. Tell us what's wrong and we'll handle the routing — you don't ship to Salzburg or Brussels yourself.
Where the service goes.
Warranty service
Instrument purchased through us, still inside the maker's warranty period. Defect routed back to the maker through TMC; we coordinate the inbound shipping, the repair, and the return.
Adjustment & setup
Routine pad replacement, valve alignment, slide adjustment, intonation tune. Routed to a named approved technician closest to your location. Quoted before work begins.
Restoration & major repair
Vintage restoration, dent removal, complete overhaul, key fitting. For workshop-direct flagships, the original maker is involved where appropriate. Concierge-eligible.