Shipping policy
Shipping Policy
Thank you for shopping with The Musicians Club. We are a curated marketplace connecting musicians with over 150 verified vendors worldwide.
How Shipping Works
Products on The Musicians Club are shipped directly from our verified vendor partners. Each vendor manages their own inventory and shipping. This means your order may ship from different locations depending on the vendor.
Processing Times
Most orders are processed within 1–3 business days. During peak seasons or for custom/made-to-order items (such as custom brass instruments), processing may take longer. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods & Delivery
- Domestic (United States): Standard shipping typically arrives within 5–10 business days. Expedited options may be available at checkout depending on the vendor.
- International: International shipping is available for most products. Delivery typically takes 7–21 business days depending on the destination. Customs duties, taxes, and import fees are the responsibility of the buyer.
- Sheet Music: Physical sheet music ships via standard mail. Digital editions, where available, are delivered electronically.
Shipping Costs
Shipping costs are calculated at checkout based on the vendor, destination, and shipping method. Some vendors offer free shipping on qualifying orders.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can also check your order status by logging into your account.
Multiple Vendors
If your order contains items from multiple vendors, you may receive separate shipments with individual tracking numbers.
Shipping Issues
If your order has not arrived within the expected timeframe, or if you receive a damaged or incorrect item, please contact us at info@themusiciansclub.net and we will work with the vendor to resolve the issue.
Contact Us
For shipping questions, email info@themusiciansclub.net.